Agency Program
Terms of Service
Last updated: February 2026
Agreement
By using the Agency Program, you agree to these Terms of Service.
If you do not agree, you must stop using the service.
We may update these terms from time to time. Continued use means you accept the latest version.
Service Scope
The Agency Program is a B2B lead qualification platform for agencies.
It includes AI-assisted analysis, lead scoring, market signal summaries, dashboard workflows, and optional white-label configuration.
Account and Team Responsibility
Agency owners are responsible for workspace access, invited collaborators, and permission settings.
You must provide accurate business information and keep account credentials secure.
Fees, Plans, and Usage
Plan pricing, included lead volume, and top-up pricing are displayed in your Agency billing experience.
Usage limits apply by plan. We may rate-limit abusive traffic to protect service quality.
Unless required by law, charges are non-refundable once platform usage has started.
Acceptable Use
You may not abuse, reverse-engineer, scrape, overload, or interfere with the service.
You may not use the platform for unlawful, deceptive, or harmful activities.
You are responsible for ensuring submitted lead or client data is lawful for you to process.
Client Data and Confidentiality
You retain ownership of your client submissions and workspace content.
You grant us a limited license to process submitted data to operate and improve the service.
To generate reports, client data is processed by our AI providers (currently Google, Anthropic, and OpenAI) under enterprise API terms that prohibit model training on your data. Requests may be routed through ZenMux and OpenRouter, LLM gateways with their own data handling policies. No human at these providers sees your data.
We do not publish or resell identifiable client submissions.
AI and Data Disclaimer
Outputs are generated by AI systems and third-party sources and can contain errors or gaps.
Results are decision-support content, not legal, financial, tax, or investment advice.
You remain responsible for independent validation before acting on recommendations.
Service Availability
We aim for reliable uptime but do not guarantee uninterrupted availability.
We may perform maintenance, security updates, and product changes with or without prior notice.
Termination
You may stop using the service at any time.
We may suspend or terminate accounts for security risk, abuse, fraud, or material violations of these terms.
Liability and Governing Law
The service is provided as is without warranties, to the maximum extent permitted by law.
Our aggregate liability is limited to the amount paid by your agency in the prior 12 months.
These terms are governed by French law and disputes are handled by competent courts in France.